Welcome to the Android App FAQ Section! We strive to provide you with the best service possible, so we have compiled a list of questions we are frequently asked to better help you find what you're looking for! If there is anything you are looking for that is not on this list, please contact us and leave a suggestion!
Q1. Where can I download the HotWire Application for my Android device?
A1. You can find the App on the Google PlayStore: << Click Here
Q2. Do I need to start up the HotWire App BEFORE connecting the HotWire/ESC??
A2. No, as a matter of fact, if the HotWire App is already up and on the screen when you connect the HotWire/ESC, then the App will not ‘see’ the ESC. Press your ‘Home’ button to dismiss the App, then reconnect the HotWire/ESC.
Q3. Will the HotWire App work on “my” Android device?
A3. Probably, however, there are certain devices out there that DO NOT possess the proper hardware/firmware features necessary to operate the HotWire and its software. We cannot realistically test all Android devices, but most of them will work without any special efforts. Minimum requirements are: Android OS 3.1 or newer, a USB port on the device, and access to the Google PlayStore through the device. Hint: From the Google PlayStore, you can download and run a free app called “USB Host Diagnostics” which will perform several tests on your device and see if it will work. Also, we have a small list of known-working devices on the Tekin Forum, keep in mind this list is far from complete: << Device List
Q4. Will the HotWire App work on my iPhone, iPad or Apple device?
A4. In short – no. BUT, very soon it should. We are exploring options for Apple users, please be patient as we learn new things!
Q5. Which HotWire do I need to use the App?
A5. Both the original V1 black HotWire and the V2 white HotWire will work with the Android App, with the main difference being the adapter needed for connection to your device. The V1 requires an OTG (on-the-go) cable and the V2 has OTG built in, so a normal USB adapter can be used (but it’s best to just get a USB OTG cable because it works either way).
Q6. What is “On-the-go” (OTG) and why do I need it for my V1 HotWire?
A6. OTG is an addition to normal USB that allows one USB device to control another USB device. Basically OTG allows your phone/tablet to be a client when connected via USB to a computer, but OTG allows that same phone/tablet to be the host when certain USB devices get connected to it (because your phone/tablet is essentially a computer itself). OTG is built into the new V2 HotWire.
Q7. Where can I find the proper cable to connect my Android device to my HotWire?
A7. There are many electronics stores that provide a variety of adapters and cables that can work. But because not all phones/devices are the same connector-wise, you'll have to find on that fits your specific device on one end, and either the HotWire or a USB adapter on the other. *Note* Some USB adapters are made only to charge a device, not to transmit data. A good rule of thumb is that if it mentions USB OTG then it will carry data and power through it, which is what the HotWire requires.
Q8. Which Tekin ESCs can I program with the Android App?
Q9. I have downloaded the App and installed successfully but my App only runs in Demo Mode.
A9-a. Your USB cable/adapter may not have the necessary communication pins, this is common with USB charging adapters and some cheap USB cables. Generally, a cable marked as USB OTG will carry both data and power through it, which is what the HotWire requires.
A9-b. See Q3 “Will the HotWire App work on “my” Android device?”
A9-c. Some Android devices do not put out enough power through USB to power up the HotWire (for example, the Motorola Razr M). Try using a powered USB hub or try connecting a battery to the ESC then turning on the ESC’s power switch. **WARNING: connecting a battery to the ESC while plugged in to your phone has the potential to damage your phone irreparably --do so at your own risk!** If the above steps do not work and you still only reach Demo Mode, your device may not have the proper hardware/firmware to communicate with the HotWire.
Q10. Do I have to program my ESC through the EZ-Port?
A10. No, you can still program through the receiver plug (just like the GEN1 controllers), but why bother with that when there's the EZ-Port!
Q11. The HotWire starts up but all I see is a black screen, what is happening?
A11. The order that everything is connected to your phone/tablet is very important; otherwise the HotWire software can lock up while waiting for a response. The correct order to connect everything is:
1. Disconnect all cables and adapters from the Android device.
2. On your device, press the ‘Home’ button to go to your home screen.
3. Connect the ESC to HotWire, use either the EZ Port (Gen2) or the receiver plug Gen1/ Gen2.
4. Connect HotWire to USB Cable (press USB cable into HotWire FIRMLY until it stops).
5. Plug USB cable into USB OTG adapter.
6. Plug OTG Adapter into phone/tablet.