Problems Running HotWire

MESSAGE BOX:"This computer will NOT support updating your speed control software..."
Error: Unable to find HotWire: Unable to find the HotWire! Check that the HotWire is connected and the USB cable is plugged in then try restarting the HotWire software.
Vista: HotWire will not display 'Other Versions' of software: Vista created a "secret" copy of a HotWire file in the "Virtual Store". These are instruction on how to locate and delete the "secret" copy.