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Troubleshooting Index
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Problems Installing HotWireThis guide is for the TekinHotWire.zip in .zip file format only.
Windows XP HotWire .zip file Install checklist: 1. Download the new Vegas HotWire software in .zip format--SAVE IT--DO NOT select "open" when prompted. You will next be asked where you want to save it to. The place to save it is somewhere easy to find like on your desktop. 2. Find the TekinHotWire.zip file that you downloaded in step 1 (it's on your desktop, right?). If you can't find it then go back to step 1 and try again, pay careful attention to where you are saving it to. 3. Double click the TekinHotWire.zip file. In the window that appears, look off to the side and you will see the word "Extract" or "Extract All Files", click that, the Windows Extraction Wizard will start. Just click 'Next' until the Extraction Wizard completes. 4. In the new window that appears, double click the"Setup.bat" file (its the setup file that has the picture of the little gear next to it). 5. If Windows asks you to allow the program to run, choose "Yes" or "Allow", then just keep hitting next until the Tekin HotWire Install Wizard is done. If the Tekin HotWire wizard doesn't start, go back to Step 4 and double-click the other Setup file (with the icon of the CD and the box). 6. Restart your computer. This is very important. 7. Once the computer is restarted you will see 2 HotWIre icons on your desktop. Only one will work right for Windows XP, the other is for Vista and Windows 7. You can right click the one that reads "HotWire 64" and select "Delete".
Windows Vista/Windows 7 HotWire .zip file Install Checklist: 1. Download the new Vegas HotWire software in .zip file format--SAVE IT--DO NOT select "open" when it prompted. You will next be asked where you want to save it to. The place to save it is somewhere easy to find--like on your desktop. 2. Uninstall the old HotWire if it was on your computer. Go to Start-->Control Panel-->Programs & Feature. Click once on Tekin HotWire & select "Uninstall". 3. Skip this step if this is the first time you are installing the HotWire on this computer. If the HotWire was ever installed on this computer before, use the YouTube video to delete the "tekin.esc" file in the VirtualStore. In the YouTube video disregard the section about changing the extension from a .txt file to a .zip file, that was for people that had the HotWire emailed to them. 4. Empty your recycle bin then restart your computer--very important to do both of these. 5. Find the TekinHotWire.zip file that you downloaded in step 1 (it's on your desktop, right?). If you can't find it then go back to step 1 and try again, pay careful attention to where you are saving it to. 6. Double click the TekinHotWire.zip file. In the window that appears, look off to the side and you will see the word "Extract" or "Extract All Files", click that. If the File will not open or a flashing window appears, you will need to go to the HotWire Help page and follow the instructions. 7. In the new window that appears, double click the "Setup.exe" file (its the setup file that had the picture of the box & the CD next to it). 8. If Windows asks you to allow the program to run, choose "Yes" or "Allow", then just keep hitting next until the Tekin HotWire Install Wizard is done. 9. Restart your computer again. Once again, this is very important! 10. Once the computer is restarted you will see 2 HotWIre icons on your desktop. Only one will work right, one is for the 64bit Windows, other is for normal 32 bit Vista. If unsure, try double clicking either one to see which starts the HotWire. You can right click whichever one you don't need and select "Delete".
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